Legal Documents

Dd89's Privacy Policy — your data is safe with us

Everything about how we collect, store, and protect your personal information is laid out here transparently. Your privacy is our top priority at dd89.

Last updated: January 2026
SSL
Encrypted Connection
256-bit
Encryption Standard
0%
Sale to Third Parties
24/7
Data Security Monitoring

Why is your data safe with dd89?

We protect your privacy not just in words, but in practice.

End-to-End Encryption

All data transmitted on dd89 is encrypted via SSL/TLS protocol. Your login credentials, payment details, and personal information are fully secured with 256-bit encryption.

Sale of Data Prohibited

Your personal information is never sold to advertisers or third parties. dd89 uses your data solely for service delivery and security purposes.

Secure KYC Process

Documents submitted for identity verification are stored with the highest level of security. Only authorized staff may access this information when necessary.

Regular Security Audits

Dd89's systems are regularly audited by independent cybersecurity experts. Any vulnerabilities identified are addressed promptly.

Your Data, Your Control

At dd89, you have the right to view, correct, and request deletion of your personal information. We always respect these rights.

Secure Data Storage

All user data is stored on secure cloud servers. Regular backups and a disaster recovery plan ensure your data is never lost.

01

Introduction & Scope

Dd89 (https://dd89.pro) is a trusted online gaming and betting platform. This Privacy Policy describes how dd89 collects, uses, stores, and protects your personal information. Please read this Privacy Policy carefully before using any dd89 services.

By creating an account or using dd89 services, you agree to this Privacy Policy. This Policy applies to the dd89 website, mobile app, and all other digital channels.

We believe transparency is the foundation of trust. That is why dd89 always keeps its members informed about exactly how their data is used. No hidden clauses, no vague language — just clear and straightforward information.

This Privacy Policy has been written in Bengali for the convenience of our Bangladeshi members. In the event of any legal dispute, the English version shall take precedence.

02

What Information We Collect

Dd89 collects several types of information from its members. A detailed breakdown is provided below:

Type of Data Example Mandatory
Identity Information Full name, date of birth, national ID number Yes
Contact Information Email address, phone number, residential address Yes
Financial Information Mobile Banking/Nagad number, bank account details Yes
KYC Documents NID scan, passport, selfie photo On Withdrawal
Usage Data Game history, betting records, login times Yes
Device Information IP address, browser, operating system Yes
Cookie Information Session cookies, preference settings Optional

This information is collected directly from you (at registration), automatically (as you browse the website), and through third-party verification services.

03

Purpose of Data Use

Dd89 uses your information solely for the following purposes:

  • Creating and managing your account and verifying your identity
  • Processing deposits, withdrawals, and other financial transactions
  • Prevention of fraud, money laundering, and other illegal activities
  • Improving gaming service quality and delivering a personalized experience
  • Keeping you informed about relevant bonuses and promotions
  • Meeting legal obligations and reporting to regulatory authorities
  • Customer support and complaint resolution

Dd89 never shares your information with third parties for marketing or advertising purposes. Our Privacy Policy aligns with international standards.

04

Data Sharing & Disclosure

Dd89 does not generally share your information with third parties. However, disclosure may occur in the following specific circumstances:

  • Payment Provider: Limited data is shared with Mobile Banking, Nagad, Rocket, and banks solely to verify transactions
  • KYC Services: Approved third parties are engaged for identity verification
  • Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority
  • Fraud Prevention: Limited data may be shared with industry-level fraud prevention networks
  • Business Changes: Data may be transferred in the event of a change in ownership of dd89

Dd89 never sells or rents your information to advertisers, data brokers, or any unauthorized parties.

05

Cookie Policy

Dd89 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Dd89 uses three types of cookies:

  • Essential Cookies: Essential for login sessions and security; these cannot be disabled
  • Functional cookies: Used for your language preferences, game settings, and personalized experience
  • Analytics cookies: Used to understand website performance and user behavior

You can disable functional and analytics cookies at any time through your browser settings. Please note that doing so may affect the quality of certain services.

06

Data Retention Period

Dd89 does not retain your data longer than necessary. Retention periods are determined by the type of information:

  • Account data is retained for as long as the account remains active
  • Financial transaction records are retained for a minimum of 5 years as required by law
  • KYC documents may be retained for up to 5 years after account closure
  • Gaming history is retained for up to 2 years after account closure
  • Data from inactive accounts is automatically deleted after 3 years

Certain data must be retained for a specified period due to legal obligations. In such cases, deletion requests may not be fulfilled.

07

Your Rights

As a dd89 member, you have the following rights over your personal data:

Right to Access Data

You may request to know what information we hold about you.

Right to Rectification

To correct any inaccurate or outdated information, please contact our support team.

Right to Erasure

You may request deletion of any data that is not required to be retained under legal obligations.

Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

You may object to and restrict the use of your data for specific purposes.

Marketing Opt-Out

You can unsubscribe from promotional emails or notifications at any time.

To exercise any of these rights, [email protected]or reach us via live chat. We typically respond within 30 days.

08

Security Measures

Dd89 employs multiple industry-standard security measures to protect your data. Our systems are continuously monitored, and any suspicious activity is detected immediately.

  • All data transmissions are protected with SSL/TLS 256-bit encryption
  • Two-factor authentication (2FA) is available for all members
  • Automatic alerts are sent for any suspicious login activity
  • Payment information is stored in compliance with PCI-DSS standards
  • Regular penetration testing and security audits are conducted
  • Staff access to data is strictly restricted by role-based controls

Never share your account password or login details with anyone. No dd89 staff member will ever ask for your password.

09

Child Protection Policy

Dd89 is exclusively for adults aged 18 and over. We do not knowingly collect information from anyone under 18. Age is verified at registration, and KYC verification is mandatory in any case of doubt.

If we become aware that personal data has been collected from a minor, we will immediately close that account and delete all associated data.

If you suspect a minor is using dd89, please notify us immediately at [email protected]. For more information, visit our Responsible Gaming page.

10

Privacy Policy Updates

Dd89 reserves the right to update or modify this Privacy Policy at any time. For significant changes, members will be notified in advance by email or via a banner on the platform.

Continued use of dd89 after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly.

The date of the most recent update is shown at the top of this Privacy Policy. A history of all changes is available from our support team.

11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact dd89's data protection team:

  • Email: [email protected] (Usually responded to within 24–48 hours)
  • Live Chat: Available 24/7 from any page on the website
  • FAQ: For answers to common questions FAQ Page View

We take all privacy-related complaints seriously and work to resolve them as quickly as possible. dd89 is committed to earning and maintaining your trust.

At dd89, your privacy is not just a policy — it is the foundation of everything we do. We are committed to protecting every member's data at all times.

Safe & Trusted

Your data is secure, Enjoy Now!

Your privacy is fully protected at dd89. Open an account today and enjoy the best online gaming experience in Bangladesh.

বাংলা