Legal Documents

Dd89's Terms and Conditions — What to know before you join

Please read these Terms and Conditions carefully before using the dd89 platform. They define the rights and responsibilities of both you and us.

Last Updated: January 2026

Main Topics At a Glance

To understand the key points of the terms and conditions in plain language

Account Register

You must be at least 18 years of age to open an account with dd89. Each individual may register only one account. Registration with accurate and genuine information is mandatory.

Bonuses & Promotions

All bonuses are subject to wagering requirements. A specified amount must be wagered before any bonus funds can be withdrawn. Claiming the same bonus more than once is strictly prohibited.

Payments & Withdrawals

KYC verification is required for deposits and withdrawals. Withdrawals are typically processed within 5–24 hours. The minimum withdrawal amount is BDT 500.

Account Security

Keep your login credentials confidential. Allowing others to access your account is prohibited. If you notice any suspicious activity, contact our support team immediately.

Prohibited Activities

Fraud, money laundering, bot usage, and any other dishonest practices are strictly prohibited. Accounts found engaging in such activity will be permanently closed.

Responsible Gaming

Dd89 always prioritizes responsible gaming. Self-exclusion, deposit limits, and cooling-off periods are available to all members.

01

General Terms & Conditions

Dd89 (hereinafter referred to as the "Platform") is an online gaming and betting platform operated through the website https://dd89.pro. These Terms and Conditions constitute a legally binding agreement between dd89 and its users.

By accessing the dd89 platform, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using any dd89 services.

Dd89 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after updated terms have been published on the website will be considered acceptance of those changes.

These Terms and Conditions were prepared with Bangladeshi members in mind. However, in the event of a legal dispute, the English version shall take precedence.

02

Eligibility & Registration

To open an account and use our services on dd89, you must meet the following requirements:

  • You must be at least 18 (eighteen) years of age
  • Online gaming must be legally permitted in your area of residence
  • You must register with accurate, complete, and up-to-date information
  • Each individual may operate only one account
  • You may not operate an account on behalf of another person
  • You must not be a person whose account was previously closed by dd89

All information provided at registration — including your name, date of birth, address, and contact details — must be accurate and truthful. If an account is found to have been created using false information, dd89 reserves the right to suspend or permanently close that account and forfeit any associated balance.

Opening an account on dd89 is strictly prohibited for anyone under the age of 18. dd89 is fully committed to protecting minors.

03

Account Management

Keeping your dd89 account secure is your responsibility. Use a strong password and update it regularly. Never share your username or password with anyone.

Dd89 conducts a KYC (Know Your Customer) verification process. Prior to withdrawals or during high-value transactions, you may be required to submit a national ID card, passport, or other government-issued identification.

  • Account details can be updated at any time from the "Profile" section
  • Email verification is required to change your email address
  • Inactive accounts (no activity for 12 months) may be suspended
  • Account closure requests must be submitted through the support team

If you notice any unauthorized access to your account or suspicious transactions, contact the dd89 support team immediately. Failure to report in a timely manner may result in liability falling on you.

04

Deposits & Withdrawals

Dd89 supports the most popular payment methods available in Bangladesh. All transactions are processed in Bangladesh Taka (BDT).

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time Status
Mobile Banking BDT 300 BDT 500 5–15 minutes Active
Nagad BDT 300 BDT 500 5–15 minutes Active
Rocket BDT 300 BDT 500 10–30 minutes Active
Bank Transfer BDT 1,000 BDT 2,000 1–24 hours Verification Required

KYC verification must be completed before withdrawals can be processed. Withdrawals are generally made using the same method as the original deposit. dd89 reserves the right to suspend withdrawals if fraudulent activity is suspected.

Deposits or withdrawals from third-party accounts are strictly prohibited. Only use payment accounts registered in your own name.

05

Bonuses & Promotions

All bonuses and promotional offers on dd89 are subject to specific terms. Accepting a bonus constitutes acceptance of those terms.

  • The welcome bonus applies to your first deposit only and can be claimed once per account
  • All bonuses are subject to wagering requirements — typically ranging from 20x to 40x
  • Bonuses must generally be used within 30 days of being credited
  • Certain games may not be available for play using bonus balance
  • Any attempt to claim bonuses using multiple accounts will result in all accounts being closed
  • Dd89 reserves the right to modify or cancel any bonus offer at any time

The specific terms for each bonus offer are detailed on the promotions page. Please read them carefully before claiming any bonus. If you have questions, reach out to the support team.

06

Gaming Rules

All games available on dd89 — including Live Casino, slots, table games, fishing, and crash games — operate under specific rules. Each game has its own ruleset, which should be reviewed before play begins.

  • All games are RNG (Random Number Generator) certified and results are completely fair and unbiased
  • If a game is interrupted mid-round due to a technical error, that round will be considered void
  • Winnings resulting from a software error will not be paid out
  • Dd89 is not responsible for disconnections that occur during gameplay
  • Betting limits vary by game — each game has a set minimum and maximum bet

When playing Live Casino games with real dealers, you must maintain respectful conduct at all times. Offensive, inappropriate, or threatening messages in the chat may result in a temporary or permanent account suspension.

07

Prohibited Activities

The following activities are strictly prohibited on dd89:

  • Creating or operating multiple accounts
  • Using bots, automated software, or artificial intelligence to play games
  • Attempting to manipulate game outcomes
  • Using the platform for money laundering or any other illegal financial activity
  • Colluding with other members during gameplay
  • Attempting to gain unauthorized access to dd89's systems
  • Using a third-party credit card or payment method
  • Attempting to access the platform from a restricted country or region

If any prohibited activity is detected, dd89 may close the account without prior notice, forfeit all balances, and take legal action if necessary.

08

Responsible Gaming

Dd89 is deeply committed to promoting responsible gaming. We believe gaming should be a source of entertainment, not a cause of financial hardship.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits
  • Loss Limit: Set a cap on how much you can lose within a given period
  • Session Limit: Set a time limit on how long you can play in a single session
  • Cooling-Off Period: Take a break ranging from 24 hours to 6 weeks
  • Self-Exclusion: Close your account for a period of 6 months or permanently

If you feel that gaming is having a negative impact on your life, please reach out to our support team without delay. For more information, visit our Responsible Gaming View the page.

09

Privacy & Data Protection

Dd89 takes the protection of your personal information extremely seriously. Our Privacy Policy explains in detail how we collect, store, and use your data.

  • Your information is never sold to third parties
  • Documents collected for KYC verification are stored securely
  • Information may be shared for fraud prevention and legal compliance
  • You have the right to request access to or correction of your personal data

For more details, visit our Privacy Policy Read the page.

10

Limitation of Liability

Dd89 accepts no liability in the following circumstances:

  • Losses from games or bets interrupted by a loss of internet connection
  • Any losses caused by issues with your own device or network
  • Delays or errors caused by third-party payment providers
  • Unexpected technical failures or server issues
  • Losses resulting from your account login credentials falling into the hands of a third party

In all circumstances, dd89's maximum liability will be limited to the balance in your account at the time of the relevant incident.

11

Term Changes & Cancellation

Dd89 reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. dd89 reserves the right to suspend or discontinue any service at its discretion.

The latest version of these Terms and Conditions is always available at https://dd89.pro/terms-conditions. Please check back regularly.

12

Contact & Support

If you have any questions or concerns regarding these Terms and Conditions, the dd89 support team is always ready to help.

  • Live Chat: Available 24/7, accessible from any page on the platform
  • Email: [email protected] (typically responded to within 24 hours)
  • FAQ Page: FAQ View

We want your dd89 experience to be fully transparent, safe, and enjoyable. Feel free to contact us any time you need assistance.

Get Started Now

Done reading the terms? Join dd89!

Know the terms and conditions and open your dd89 account with confidence. Thousands of Bangladeshi players are already enjoying the platform.

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